태그 글 보관함:fairness heuristic

Two studies examined how litigants’ evaluations of the outcome and process of lawsuits affected their judgments about the fairness of procedures and their acceptance of awards from court-ordered arbitration. The studies tested predictions concerning the operation of a “fairness heuristic”-that procedural justice judgments mediate the effects of process impressions and outcome evaluations on the decision …

더 보기 “Lind, E. A., Kulik, C. T., Ambrose, M., &de Vera Park, M. V. (1993). Individual and corporate dispute resolution: Using procedural fairness as a decision heuristic.”