Moats, J. B., Chermack, T. J., & Dooley, L. M. (2008). Using scenarios to develop crisis managers: Applications of scenario planning and scenario-based training.
The problem and the solution. Since the events of September 11, 2001, and Hurricane Katrina during the summer of 2005, the words crisis and disaster evoke images of families stranded on causeways turned islands, surrounded by what little property they could carry; houses smashed by killing winds; and skyscrapers crumbling out of the sky. Disastrous events, such as fires, tornadoes, hurricanes, terrorist incidents, and chemical ...